When it comes to choosing a provider for business communication solutions, Sangoma and ClearlyIP are two key players. Both companies offer a range of products and services that enhance VoIP and unified communications (UC) infrastructure. This article provides a detailed comparison of the two, including product comparisons, unique offerings, and pricing details.
Read on to learn which provider best fits your business needs.
Sangoma Technologies Corporation is a global provider of UC and telecommunication solutions. Known for products like FreePBX and Switchvox, Sangoma is ideal for businesses seeking highly customizable, enterprise-grade communication solutions. They offer both on-premises and cloud-based systems but often come with a higher price point and require technical expertise for customization and deployment.
ClearlyIP provides VoIP and UC solutions with a focus on ease of use, affordability, and customer support. Their product lineup includes IP phones, SIP trunking, and cloud-based PBX systems, all designed to cater to the needs of small and medium businesses (SMBs) as well as enterprises. ClearlyIP stands out for its transparent pricing and intuitive platforms that require less technical expertise compared to its competitors.
Sangoma offers robust and customizable PBX solutions like FreePBX and Switchvox, but these systems can require substantial technical expertise. ClearlyIP counters this with their CIP PBX, which is easier to use while still providing scalability and flexibility. While Sangoma is a better fit for enterprises needing extensive customization, ClearlyIP’s solution is designed for SMBs looking for simplicity and cost-efficiency.
CIP PBX: Customizable, user-friendly
FreePBX: Highly customizable
CIP PBX: Intuitive, simple interface
FreePBX: Requires technical expertise
On-premises and cloud-based
On-premises and cloud-based
Easy, with intuitive configuration
Complex setup, often requiring an IT team
Integrates well with FreePBX, SIPStation, and others
Strong integration with Sangoma products
Easily scalable to fit business needs
Highly scalable, especially for large enterprises
Voicemail, call forwarding, IVR, call recording
Call recording, voicemail, call queues
Direct support with fast response times
Partner-based, varying quality
More affordable, transparent pricing
Switchvox: Expensive, especially with advanced features
Small to mid-sized businesses
Enterprise businesses
(FreePBX / Switchvox)
(CIP PBX)
Customization
Ease of Use
Deployment Options
Deployment Options
Setup Complexity
Third-Party Integrations
Scalability
Built-in Features
Support
Cost
Target Audience
Sangoma and ClearlyIP both offer VoIP phones, but ClearlyIP’s phones are known for being cost-effective and compatible with a wider range of PBX systems, including FreePBX and ClearlyIP's own solutions. Sangoma phones integrate deeply with their own PBX systems, but at a higher price point. ClearlyIP is ideal for businesses seeking affordability and ease of setup, while Sangoma is better suited for those already embedded within the Sangoma ecosystem.
Works seamlessly with FreePBX, CIP PBX, and other PBXs
Optimized for FreePBX & Switchvox
Easy provisioning across multiple PBX platforms
Simple provisioning but optimized for Sangoma systems
Available across all models
Available
Affordable, cost-effective
Higher-end, premium models
HD voice, BLF keys, multi-line support
HD voice, built-in UC features
Multiple affordable models available
Wide range, including entry to high-end
Direct support with competitive warranties
Varies by partner
Reliable, robust design
High-end, durable
SMBs looking for reliable, affordable phones
Enterprises needing integrated Sangoma solutions
VoIP Phones
VoIP Phones
Compatibility
Setup & Provisioning
HD Voice Quality
Price Range
Feature Set
Models Available
Warranty & Support
Build Quality
Target Audience
Sangoma and ClearlyIP both offer reliable SIP trunking services, but ClearlyIP distinguishes itself with transparent pricing and easier integration across different PBX systems. While Sangoma's SIP trunks are often bundled with their products, ClearlyIP’s SIP trunks are more flexible and offer better scalability for small to mid-sized businesses that are price-conscious but still need reliability.
High uptime, with excellent customer service
High uptime and quality
Transparent, competitive pricing
Typically bundled, more expensive
Easy integration with FreePBX, CIP PBX, and third-party PBXs
Seamless with Sangoma products
Direct support from ClearlyIP
Partner-based support
Clear, no hidden fees
Not always transparent, bundled
Strong in North America, expanding globally
Global coverage, region-dependent
Easily scalable for SMBs and mid-sized businesses
Scales well with enterprise systems
Built-in 911 integration with regulatory compliance
Available, but may require additional setup
SMBs looking for affordable SIP trunking solutions
Larger businesses using Sangoma products
SIP Trunks
SIP Trunks
Reliability
Pricing Model
Setup & Integration
Support
Billing Transparency
International Coverage
Scalability
911 Integration
Target Audience
Both Sangoma and ClearlyIP offer cloud-based PBX solutions, but ClearlyIP’s Cloud PBX stands out for its affordability and ease of deployment. Sangoma’s cloud offerings are comprehensive but are better suited for larger enterprises that require advanced UC features like video conferencing. For SMBs seeking cost-effective, scalable solutions, ClearlyIP’s cloud platform is an excellent choice.
Simple, intuitive setup process
Requires technical setup
Full UC feature set with voicemail, IVR, call queues
Comprehensive UC features, including video conferencing
Easily scalable for SMBs and mid-sized businesses
Scales well for large enterprises
Cost-effective, offering essential features at lower costs
Premium pricing for advanced features
Customizable with ease of use
Highly customizable but requires expertise
Works well with FreePBX, ClearlyIP phones, and third-party PBX systems
Best with Sangoma products
Direct support from ClearlyIP with personalized service
Varies based on the partner network
Cloud Solutions
Cloud Solutions
Ease of Deployment
Feature Set
Scalability
Pricing
Customization
Third-Party Integrations
Support & Maintenance
ClearlyIP offers several products that Sangoma does not, adding value for businesses seeking advanced and flexible communication tools. ClearlyIP’s Call Manager for FreePBX, Clearly Anywhere Mobile Softphone, SIP trunk bundles with 911 integration, and CID manipulation tools provide extra functionality not found in Sangoma's lineup. These products make ClearlyIP an attractive option for businesses that require mobile functionality and advanced call management features.
Clearly Anywhere Mobile Softphone
A mobile app that seamlessly connects remote workers to office PBX systems.
Clearly Anywhere Mobile Softphone
A mobile app that seamlessly connects remote workers to office PBX systems.
Clearly Anywhere Mobile Softphone
A mobile app that seamlessly connects remote workers to office PBX systems.
Clearly Anywhere Mobile Softphone
A mobile app that seamlessly connects remote workers to office PBX systems.Support is a critical differentiator between Sangoma and ClearlyIP. Sangoma often relies on third-party resellers for support, leading to varied response times. ClearlyIP, on the other hand, provides direct support with a fast response time, making them a better choice for businesses that value personalized service. Although ClearlyIP operates on a ticket-based system without 24/7 support, their commitment to customer satisfaction makes them a strong contender for small to mid-sized businesses that need responsive assistance.
Direct support via ticket-based system
Through partner network, varies by region
Fast response times, customer-focused
Depends on the partner, slower for some regions
Direct support for custom implementations
Available but requires third-party vendors
Comprehensive documentation with personal support
Extensive documentation and partner-based training
Not available, operates on standard business hours
Available with select plans
SMBs preferring personalized, hands-on support
Large businesses needing comprehensive support
Support Availability
Response Time
Customization Support
Training & Documentation
24/7 Support
Target Audience
ClearlyIP is a more affordable option for businesses of all sizes, especially for SMBs that need cost-effective communication solutions. Sangoma, while offering more extensive enterprise features, comes at a higher price, especially with products like Switchvox and their premium SIP trunking services. ClearlyIP’s transparent pricing and lack of hidden fees make them a strong choice for businesses looking to optimize their budget without sacrificing quality.
More affordable, transparent pricing
Premium pricing, especially for Switchvox
Cost-effective with competitive features
Higher cost, especially for advanced models
Affordable, scalable pricing
Often bundled with PBX, premium pricing
Lower cost, tailored for SMBs
Higher cost for enterprise-level features
Affordable for SMBs and mid-sized businesses
More expensive, aimed at larger enterprises
PBX Systems
VoIP Phones
SIP Trunking
Cloud Solutions
Overall Affordability
When comparing Sangoma and ClearlyIP, it becomes clear that both companies have distinct strengths. Sangoma excels in offering customizable, enterprise-level solutions, but at a higher price point and with more complexity. ClearlyIP, on the other hand, focuses on providing cost-effective, user-friendly communication tools that cater to small and medium businesses. Their competitive pricing, ease of use, and direct support make them an excellent choice for businesses looking to streamline their communications without breaking the bank.
ClearlyIP also offers several exclusive products—such as the Clearly Anywhere Mobile Softphone and Call Manager for FreePBX—that add extra functionality and mobility options that Sangoma lacks. For SMBs and cost-conscious enterprises, ClearlyIP provides a more attractive, affordable, and scalable solution for modern business communication needs.
